our story
Kelowna plumbing built on honesty
Connexion Plumbing was started by Marc and his wife with one straightforward goal: to offer Kelowna homeowners a plumber they could actually trust. No runaround, no inflated quotes, no subcontractors you've never met — just honest work from people who live in this community too.
Who we are
Connexion Plumbing is a husband and wife team based right here in Kelowna. Marc brings over 10 years of hands-on plumbing experience to every job — from poly-B replacements and hot water tank installs to full bathroom renovations and new construction rough-ins.
While Marc handles the tools, the business runs as a true partnership. That means every customer gets a level of care and communication you won't find at a large company — because this is our business, our reputation, and our community.
We started Connexion because we saw a gap in the market: homeowners who felt overwhelmed by plumbing issues and weren't getting straight answers. We're here to change that.
Licensed, insured & fully credentialed
When you invite a tradesperson into your home, credentials matter. Here's what we carry:
Licensed
Fully licensed to perform plumbing work in BC. Marc holds a Red Seal certification with 10+ years of experience.
Registered & Incorporated
Connexion Plumbing Ltd. is a registered, incorporated BC corporation — not a sole proprietor or side operation.
Insured
Full liability insurance on every job. You're protected from the moment we walk through your door.
Bonded
Bonded for your peace of mind — an added layer of financial protection on every project.
WCB Coverage
Workers' Compensation Board coverage protects both our team and you as a homeowner.
Technical Safety BC Licence
We hold a Technical Safety BC licence — not a requirement, but a reflection of our commitment to working to their safety standards on every job.
Small business means lower cost — especially on bigger jobs
Because we don't carry the overhead of a large plumbing company — no fleet of vehicles, no layers of management, no franchise fees — we can price bigger projects significantly more competitively. On jobs like poly-B replacements or full renovation rough-ins, that difference can be substantial. You get 10 years of experience at a price a large company simply can't match.
What we stand for
Honest pricing
We give fixed quotes before any work starts. What we quote is what you pay — no surprise line items, no upsells when we're already in your walls.
Real communication
We tell you what's wrong, what needs to be done, and why. If something doesn't need fixing yet, we'll tell you that too.
Work we stand behind
Marc does the work himself. That means consistent quality on every job — not a rotating crew of subcontractors with varying standards.
Why Kelowna homeowners choose us
10 years of experience
Marc has spent a decade in the plumbing industry before starting Connexion. You get deep expertise without the big-company overhead.
Family owned & operated
This is our livelihood and our name on the line. We treat every home the way we'd want our own treated.
Fixed quotes, no surprises
We assess the job thoroughly before quoting. Once you've approved the price, that's what you pay — full stop.
Local to Kelowna
We live here, work here, and care about our reputation in this community. That accountability matters in ways a franchise can't replicate.
Ready to work with us?
Get a free, no-obligation quote from Marc directly.